EGI FitSM Training

Learn how to manage IT services with a pragmatic and lightweight standard

To gain the access to the service, please select an offer that suits your needs best.

Internal ordering

FitSM Foundation Level

Target audience: All individuals involved in the provisioning of (federated) IT services, Candidates who wish to progress to advance level of the qualification and certification scheme

Internal ordering

Advanced Level in Service Planning and Delivery

Target audience: Individuals aiming to fulfil a coordinating role in the ITSM processes related to the planning and delivery of IT services, Candidates who wish to progress to expert level of the...

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Internal ordering

Advanced Level in Service Operation and Control

Target audience: Individuals aiming to fulfil a coordinating role in the ITSM processes related to the operation and control of IT services, Candidates who wish to progress to expert level of the...

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Internal ordering

Expert Level

Target audience: Individuals aiming to fulfil the role of internal or external consultant or auditor in the topic area of IT service management (ITSM).


The EOSC portal is been jointly developed and maintained by the EOSC-hub, eInfraCentral and OpenAIRE-Advance projects funded by the European

Union’s Horizon 2020 research and innovation programme with contribution of the European Commission

2018 EOSC Portal